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Water and Wastewater

The Township of Perth East Public Works Department owns two water and wastewater collection, treatment and distribution systems: the Milverton Wastewater System and the Shakespeare Wastewater System. The Township is committed to provide and maintain a modern, reliable system to ensure that all residents can rely on a effective system which is safe for residents, visitors and the environment.

2018 Water and Wastewater Master Plan

As of June 1, 2021 all water and wastewater treatment facilities are operated by the Township. The Township is responsible for all monitoring, quality assurance, quality control, reporting, inspection, collection, distribution and maintenance of these systems. 

For further information on wastewater and stormwater, please visit our Wastewater/ Stormwater Page

For further information on drinking water systems, please visit our Water Systems Page

Refer to the Water and Wastewater Fees under the Fees & Charges for the most recent rates.

Payment options available for utilities (water, wastewater) are;

  • Payment by cash, cheque or debit during regular office hours

  • Night deposit box located beside council chambers

  • Cheques sent in the mail

  • Payments at your local bank branch 

  • Telephone or Internet banking through CIBC, TD Canada Trust, Scotia, Royal Bank, Bank of Montreal, National Bank and most credit unions
    • Account Set-up (found under Perth East Township or Township of Perth East)
      • Choose Utilities
      • If you have more than 1 account, you need to set up separate accounts for each account
      • Account # is: 7 digits (full account number minus the decimal), start with 0
  • Pre-Authorized Payment Plans (PAP)

Your water bill is likely higher due to an increase in water usage. Your water usage may increase for many reasons:

  • More people in your household
  • Running or leaking toilet
  • Running or dripping tap
  • Seasonal usage
  • Water cooled air conditioning
  • Leaky plumbing
  • Water softeners
  • Leaky lawn sprinkler system
Yes! To sign up for the Township’s eSend program, please fill out this form

You will need to request a final read of your water meter. Please fill out a form at the municipal office.

Contact Us

Loretta Wicke
Property Tax / Utilities Clerk

Township of Perth East
25 Mill Street East
Milverton, Ontario N0K 1M0
T.: 519-595-2800 x228
Toll Free: 1-888-712-0618
F.: 519-595-2801
Map this Location.

Contact Loretta Wicke

Property Tax / Utilities Clerk

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Perth County Open Air Fire Ban Lifted

PERTH COUNTY (August 25, 2025) – Effective at noon today, thanks to the recent rainfall, the open air fire ban will be lifted in the County of Perth, including the City of Stratford. Burn permits can now be issued and must abide by the respective municipality’s open air burn by-law.
With the monitoring of rainfall and vegetation conditions, Fire Chiefs are confident that residents can now safely burn. Please continue to practice safe burning by doing the following:

  •  Call your local fire department to obtain an open air burn permit.
  •  Closely supervise all outdoor fires. Make sure the fire is out before leaving the area.
  • Ensure that your open fire is the correct distance from all structures and other combustible materials.
  •  Never burn plastics, household garbage, construction debris, treated lumber or other laminate wood, tires, ashphalt products, pesticides, paint or aerosol containers, etc. These contain toxins that are harmful to people, animals and the environment when burned.
  • Avoid burning on windy days and be aware of wind direction when deciding to burn.
  • Never use gasoline or other flammable combustible liquids.

Have a source of water or equipment to move dirt/sand to extinguish the fire if necessary.
With weather conditions changing frequently during the summer months, we advise that the burn ban may be put back in place at anytime, if dry conditions return.
Farmers are still encouraged to be very careful with combining, as field fires can quickly overtake equipment, neighbouring crops and can spread quickly into adjacent woodlands. Having a fire extinguisher on board large equipment is highly recommended.
If you discover an uncontrolled/unattended open air fire, it is very important that you report fires immediately to 9-1-1. Do not delay reporting while attempting to control or extinguish the fire.
The Fire Chiefs in these municipalities wish to thank residents and visitors alike for their patience and co-operation during the fire ban.
If you have any questions regarding this order, please contact your local Fire Department.

Contact Jeff Bannon

Planner (County of Perth - Perth East)

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Contact Tyler Berry

Development Technologist

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Contact Jake Collings

Manager of Public Works

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Contact Paige Fletcher

Recreation Coordinator

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