
Contact Us
Wes Kuepfer
Public Works Manager
Email the Public Works Manager
Township of Perth East
25 Mill Street East
Milverton, Ontario N0K 1M0
T.: 519-595-2800 x234
Toll Free:: 1-888-712-0618
F.: 519-595-2801
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The Township of Perth East Public Works Department owns two water and wastewater collection, treatment and distribution systems: the Milverton Wastewater System and the Shakespeare Wastewater System. The Township is committed to provide and maintain a modern, reliable system to ensure that all residents can rely on a effective system which is safe for residents, visitors and the environment.
Both water supply and treatment facilities are operated by the Municipality of North Perth. North Perth is responsible for all monitoring, quality assurance, quality control, reporting, inspecting, distribution and maintenance of these systems. Township of Perth East staff manage and operate wastewater treatment and collection. Perth East is responsible for all monitoring, quality assurance, quality control, reporting, inspecting, collection and maintenance of the facilities.
What are the billing rates in Perth East? |
To see the most current rates, please see the 2019 Fees and Charges Bylaw (for water and wastewater rates). |
How do I pay my bill? |
Payment options available for utilities (water, wastewater) are;
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Why is my bill higher this time? |
Your water bill is likely higher due to an increase in water usage. Your water usage may increase for many reasons:
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Can I have my bill emailed to me? |
Yes! To sign up for the Township's eSend program, please fill out this form. |
How are sanitary and storm sewers maintained? |
The Township's storm and sanitary sewers need on-going inspection and maintenance to ensure that they work properly, and continue to protect the health and property of the public. Township staff assess and respond to problems through long-term monitoring and information provided by the public. Sanitary sewers carry wastewater from homes, commercial buildings and industrial sources to either the Milverton wastewater treatment plant or the Shakespeare wastewater treatment plant. After treatment the water is returned to the watershed. Problems can occur when untreatable waste such as household cleaners, paint, oils ect. are disposed of in the sanitary system. The Township's treatment facilities are not capable of handling these types of materials, for more information on where to dispose of these types of materials please visit our household hazardous waste page. The Township's networks of storm sewers are intend to convey storm water from urban areas to receiver water bodies. Private connections are not permitted to connect into this system. Private sump pumps, roof leaders, ect must flow overland before entering this system. Township staff will routinely clean street side catch basins to ensure positive drainage into the system. |
My water is discoloured. What should I do? |
Throughout the year, the Public Works Department will conduct watermain flushing. If you notice that your water is starting to discolour, you should discontinue use, wait approximately one hour, and then allow a cold water tap (closest to your water meter) to run until water returns to its normal appearance. Learn more about the Watermain Flushing Program. If this is occuring after business hours, please phone the After Hours Pager at (519) 595-8700. |
I am moving in/out of Perth East or to another home in Perth East. |
You will need to request a final read of your water meter. Please fill out a form at the municipal office. |
Reports and Plans |
All of these reports may also be inspected at the Township of Perth East Municipal Office, located at 25 Mill Street East, Milverton. |