Water and Wastewater

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Wes Kuepfer
Public Works Manager

Email the Public Works Manager
Township of Perth East
25 Mill Street East
Milverton, Ontario N0K 1M0
T.: 519-595-2800 x234
Toll Free:: 1-888-712-0618
F.: 519-595-2801
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The Township of Perth East Public Works Department owns two water and wastewater collection, treatment and distribution systems: the Milverton Wastewater System and the Shakespeare Wastewater System. The Township is committed to provide and maintain a modern, reliable system to ensure that all residents can rely on a effective system which is safe for residents, visitors and the environment.

2018 Water and Wastewater Master Plan

As of June 1, 2021 all water and wastewater treatment facilities are operated by the Township. The Township is responsible for all monitoring, quality assurance, quality control, reporting, inspection, collection, distribution and maintenance of these systems.

For further information on wastewater and stormwater, please visit our Wastewater/ Stormwater Page

For further information on drinking water systems, please visit our Water Systems Page

Water and Sewer Rates

Refer to the Water and Wastewater Fees under the Fees & Charges for the most recent rates.

How to Pay your Water Bill

Payment options available for utilities (water, wastewater) are;

Payment by cash, cheque or debit during regular office hours
Night deposit box located beside council chambers
Cheques sent in the mail
Payments at your local bank branch
Telephone or Internet banking through CIBC, TD Canada Trust, Scotia, Royal Bank, Bank of Montreal, National Bank and most credit unions
- Account Set-up (found under Perth East Township or Township of Perth East)
  - Choose Utilities
  - If you have more than 1 account, you need to set up separate accounts for each account
  - Account # is: 7 digits (full account number minus the decimal), start with 0
Pre-Authorized Payment Plans (PAP)
- One of the simplest ways to pay your water or wastewater bills is through a pre-authorized payment plan. Your bill can be set up to be deducted from your bank account on the due dates.
- Online PAP Application
- Printable PAP Application

Why is my bill higher this time?

Your water bill is likely higher due to an increase in water usage. Your water usage may increase for many reasons:

More people in your household
Running or leaking toilet
Running or dripping tap
Seasonal usage
Water cooled air conditioning
Leaky plumbing
Water softeners
Leaky lawn sprinkler system

Can I have my bill emailed to me?

Yes! To sign up for the Township's eSend program, please fill out this form.

I am moving in/out of Perth East or to another home in Perth East.

You will need to request a final read of your water meter. Please fill out a form at the municipal office.